FamilyBeacon Terms of Service

1. Agreement to these terms

These Terms of Service are an agreement between you and Saculsan Ventures OPC (“we”, “us”), a One Person Corporation registered in the Philippines, covering your use of the FamilyBeacon mobile application and related services. By creating an account or using FamilyBeacon, you accept these terms. If you do not accept them, please do not use the app.

Our Privacy Policy forms part of these terms.

2. Who can use FamilyBeacon

• You must be at least 18 years old to create an account and be a Circle Owner.
• A minor may be a member of a Circle only when added by their parent or legal guardian, as set out in section 4.
• You must provide a valid Philippine mobile number, and you are responsible for keeping access to it secure. Anyone with access to your phone number and device may be able to access your account.
• At launch FamilyBeacon is offered in the Philippines only.

3. Circles, Owners and members

FamilyBeacon organises people into Circles. A Circle has an Owner who creates it and manages the subscription, and may have members and, on the Family Pro tier, a Co-Owner with equivalent permissions.

• Location sharing is consensual. Every adult member joins by accepting an invitation and can leave. Nothing in FamilyBeacon is designed to be hidden from the person being located.
• An adult member may leave a Circle at any time. On the Free and Plus tiers leaving takes effect immediately. On Family Pro, a leave request is shown to the Circle Owner before it takes effect — this is a deliberate safety feature for families with minors, and it is disclosed here and in the app rather than hidden.
• Two Co-Owners cannot remove each other in the app. Where Co-Owners disagree, removal requires a manual review by us. We are not a court and cannot adjudicate custody disputes; where a legal order exists, provide it to us.
• The Circle Owner is responsible for who they invite.

4. Adding a child to your Circle

When you add a child to your Circle, you represent and warrant that you are that child’s parent or legal guardian and that you have the authority to consent to the collection of their location data.

Before any location is collected from a child’s device, FamilyBeacon shows the child an age-appropriate notice explaining what is happening, and records a timestamped consent entry. You may withdraw that consent at any time by removing the child from the Circle.

You must not use FamilyBeacon to track a child you are not the parent or legal guardian of.

5. Safety features — important limitations

In plain terms: in an emergency, call 911 first. FamilyBeacon alerts your family — it does not contact the police, fire service, or an ambulance, and it does not summon help on your behalf.

The same applies to every other alert in the app. Place arrival and departure alerts, no-show alerts, low-battery alerts, device-offline alerts, tamper alerts and location accuracy all depend on a working phone, a working network, and the device’s own location services. An alert that does not arrive is not proof that nothing happened, and a pin on the map is not proof of where someone is right now. Please do not rely on FamilyBeacon as your only means of knowing your family is safe.

6. Subscriptions and billing

• One subscription covers the whole Circle. You do not pay per family member.
• Subscriptions are billed through the Apple App Store or Google Play, using the payment method on your Apple or Google account. We never see or store your card or bank details.
• Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before it ends. You can manage or cancel a subscription in your Apple or Google account settings — not from within FamilyBeacon, because those platforms control billing.
• Refunds are handled by Apple and Google under their own policies, not by us. If you believe you have been charged in error, request a refund through the store you purchased from. We will help where we can.
• If we change prices, we will give you notice before the change affects you, and you can cancel rather than accept it.
• SOS is never paywalled. It works on every tier, including Free, permanently.

7. Cancelling and downgrading

You may cancel at any time. Your paid features continue until the end of the period you have already paid for, and then your Circle moves to the Free tier.

When a Circle moves to a lower tier, features and history windows are reduced to that tier’s limits. History older than the new tier’s window stops being visible, and place alerts above the new tier’s limit stop firing. We will show you what changes before a downgrade takes effect. You can delete your account entirely from within the app, which is separate from cancelling a subscription — see our Privacy Policy for what happens to your data.

8. The referral programme

FamilyBeacon has a referral programme. It works like this, and we would rather over-explain it than have anyone misunderstand what it is.

• No payment, entry fee, deposit or investment is ever required to participate. You do not buy in, and you do not pay to refer.
• Commission is paid solely on realised subscription revenue. Nothing is paid for a sign-up alone, for recruiting people, or for building a downline. If a referred person never pays for a subscription, no commission arises.
• Commission is 15% on subscriptions from people you refer directly, and 5% on subscriptions from people they in turn refer. There is no third level and no deeper structure.
• To cash out, you must hold an active paid subscription of your own. You can accumulate a balance on the Free tier, but you must subscribe before withdrawing it.
• The minimum cash-out is ₱200. Payouts are sent to your GCash or Maya account via our payment partner. You receive the full amount stated — we absorb the transfer fee rather than deducting it.
• Payouts take a few business days, not minutes. We will not promise instant.
• Fraud review. Unusually large or unusually fast referral activity may be placed in a Pending review state and checked manually before it is paid. This exists to stop fake sign-ups, and it is a routine safety check rather than an accusation. We will tell you when a payout is under review, and we aim to resolve reviews promptly. To be confirmed: the maximum period a confirmed commission may be held under review will be stated here before launch.
• We may withhold or reverse commissions arising from fake accounts, self-referral, purchased sign-ups, spam, or any other manipulation, and may remove anyone from the programme for those reasons.
• Commission on a subscription stops when that subscription stops. We may change or end the referral programme with notice; already-earned, unpaid commission above the minimum will still be paid.

9. Acceptable use

You agree not to:

• Use FamilyBeacon to track any adult without their knowledge and agreement, or any child you are not the parent or legal guardian of.
• Use the app to harass, stalk, threaten, coerce or control another person. We will terminate accounts used this way.
• Create fake accounts, or manipulate the referral programme.
• Attempt to access another Circle’s data, probe or break our security, or reverse-engineer the app.
• Resell or commercially redistribute the service.
• Use FamilyBeacon for anything unlawful under Philippine law.

10. Service availability

We aim to keep FamilyBeacon running continuously, but we do not guarantee uninterrupted service. The app depends on your device, your mobile network, and third-party providers for maps, push notifications, SMS and payments, any of which can fail or change. We may modify, suspend or discontinue features, and will give reasonable notice of significant changes where we can.

11. Our intellectual property

FamilyBeacon, the FamilyBeacon and Saculsan Ventures names and logos, and the app itself are owned by Saculsan Ventures OPC. These terms grant you a personal, non-exclusive, non-transferable, revocable licence to use the app. They do not transfer ownership of anything.

Content you add — your profile photo, your place names — remains yours. You grant us only the permission needed to store it and show it to your own Circle.

12. Limitation of liability

To the fullest extent permitted by Philippine law, FamilyBeacon is provided “as is” without warranties of any kind. We are not liable for indirect, incidental, or consequential losses, for lost profits, or for any harm arising from a failure of a safety or alert feature, a delay in an alert, an inaccurate location, or reliance on the app instead of contacting emergency services.

Where liability cannot lawfully be excluded, our total liability to you is limited to the amount you actually paid us in the twelve months before the claim arose.

Nothing in these terms excludes or limits any right you have under Philippine consumer protection law, including the Consumer Act of the Philippines (RA 7394), or any liability that cannot lawfully be limited.

13. Suspension and termination

You may stop using FamilyBeacon and delete your account at any time. We may suspend or terminate an account that breaches these terms — particularly section 9 — or where we are required to by law. Where it is reasonable and lawful to do so, we will tell you why.

14. Governing law

These terms are governed by the laws of the Republic of the Philippines. Any dispute will be brought before the courts of the Philippines. We would much rather resolve things by email first — please write to us before escalating.

15. Changes to these terms

We may update these terms. If a change materially affects your rights, we will notify you in the app and update the date at the top. Continuing to use FamilyBeacon after a change means you accept the updated terms.

16. Contact

Saculsan Ventures OPC
Muntinlupa City, Philippines
[email protected]